Privacy & Security



Is it safe to shop the online store?

As safe as it possibly could be. Any information you give us is stored securely and we maintain the highest levels of security. In fact, bloqed.com uses high-level SSL encryption technology - the most advanced security software currently available for online transactions.

How We Collect Your Data?

This policy (together with our terms of use and any other documents referred to on it) describes the types of personal information we collect on this website when you purchase a product or create an account, how we may use that information and with whom we may share it. The notice also describes the measures we take to protect the security of your personal information. We also tell you how you can reach us to ask us to access, change or not use the personal information you have provided to us, withdraw any consent you previously provided to us, tell us to stop communicating with you about our products, and answer any questions you may have about our privacy practices.

We will ask you to provide certain personal data when you create an account,  buy a product or use our website at www.bloqed.com (the "Website").

We obtain personal data such as:

Fulfilling orders and provide service information - we gather from you information about your name, delivery address, your payment information, your product details, and any other information needed to fulfil your order (such as any special delivery instructions). The information on your order marked * is mandatory because without it we will be unable to complete your order.


Remember you and view activity on our Site - if you have allowed access to cookies (please see our cookies policy here for more information) our Site will automatically remember you the next time you visit, to pre-populate fields to make ordering easier and to improve your experience by directing you to information on our Site that we think will be of interest to you. We also gather details of your visits to our Site, including details of pages viewed, accessed or visited, your use of any interactive features on the Site, and the length of your visit. We might also contact you to remind you about items in your shopping basket which you have not checked out.
 
Legal purposes - we occasionally need to use personal data that we have gathered from you or third parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons - for example to trace Credit Card fraud transactions. We may also use your personal data where it is reasonable for us to do so and where there is no disadvantage to you.

Update our records - we will periodically check that the personal data we store for the purpose of communicating with you is accurate. If you would like to update the personal data we hold about you, please update your account information and preferences on our Site.

Report browsing information - we will collect information, if available, about your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Fraud Prevention Agencies

We may share your personal data (provided to us as set out in this privacy policy) with credit reference agencies and fraud prevention agencies.

You have a legal right to obtain details of those credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You also have the right to request further details explaining how the information held by fraud prevention agencies may be used.
 
For further information about the use of your personal data by credit reference and fraud prevention agencies, please contact us.

What Are Your Rights?

Access to personal data: you may request access to a copy of your personal data.

Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller.
Withdraw consent: you may withdraw your consent at any time. Please contact us using the details located below if you would like to withdraw your consent and we will delete your data in line with your right to erasure below.
 
Rectification: you may request us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us using the details below and provide the updated information or log on to your profile at http://www.bloqed.com/account and update your information.
 
Erasure: you may request us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us using the details below, specifying why you would like us to delete your personal data.

Object to processing: you may object to our processing of your personal data pursuant to this privacy policy. Please contact us using the details below, providing details of your objection.
 
To make enquires and/or to exercise any of your rights in this privacy policy please contact us

How long we store your data?

We store your personal data for as long as is needed for the transaction process to be complete.  We may have to keep some of your information (such as payments information) for longer where this is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.

Internet Cookies Policy

Bloqed websites use "cookies".

WHAT ARE COOKIES?
Cookies are small data files which are stored on your computer, or handheld device when you visit certain websites. They are used to 'remember' when your computer, or device accesses the website.

At Bloqed, we use cookies for technical purposes essential to the effective operation of our website, to enable us to tailor the products and services offered to our customers, to monitor the success and effectiveness of campaigns and to drive our marketing. Please note, we do not store financial information such as credit card details in cookies we create.

To order products from our website, you will need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site.

TYPES OF COOKIES WE USE
There are two types of cookie that may be used during your visit to a Bloqed website: Session and Persistent.

SESSION COOKIES
When you visit our site, a "session" cookie will temporarily remember you and your shopping preferences. Session cookies do not enable us to personally identify you, nor do they collect and permanently store information about you. Session cookies are deleted when you close your browser. Without session cookies, the site would forget which items you placed in your shopping bag and you wouldn't be able to buy anything.

PERSISTENT COOKIES
When you first visit the Bloqed site, you see it in a default form. Persistent cookies remember your preferences and behaviour and help us to personalise your shopping experience with us. So for example, if the last time you visited our Site, you selected to see prices in US dollars,  that's what we'll show you. Persistent cookies remain on your browser until they expire automatically after a limited time period, unless you delete them yourself.

GOOGLE ANALYTICS
Google Analytics uses cookies which enable Bloqed to collect data based on user activity on the site. This includes information such as the number of visits to the site, quantity of orders placed and number of pages visited. This data helps us make improvements to our site in order to improve our customers' experience.

Internet Cookies

Bloqed may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computers hard drive. They help us to improve our site and to deliver a better and more personalised service. You can refuse to accept cookies by changing the settings on your browser. This may, however, mean you are unable to access certain parts of our website.

Security Policy

We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against alteration, disclosure,unauthorised access or destruction of your personal data and data stored on our Site and associated databases.
Bloqed recommends that you take measures to better protect the information you provide online. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. For security purposes, your password should not be written down and should be regularly reset. A strong password should not include easily obtainable personal data, should be at least 8 characters in length, and should be a combination of letters and numbers.

All online purchases made through our Site take place safely, using the latest internet security technology to protect our customers. When we transmit sensitive information such as your credit card number and address details over the Internet, we protect it through the use of 128-bit encryption certificates and the Secure Sockets Layer (SSL) protocol - the industry-standard method for protecting web communications.

Transfers Outside Europe

The data that we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We shall ensure that any such transfers are lawful and that your personal data is kept secure in accordance with the General Data Protection Regulation. For more information on how we do this, please contact us.

Marketing Information

You do not have to give Bloqed any of the following information but without it we cannot tailor our marketing to suit you and we may not be able to fulfil your order if you buy online.

When you sign up to receive our emails, including account activation emails Bloqed will remember your name, postal address, phone numbers and e-mail address. Bloqed can make sure we only send you information about the products we know you want to hear about.

When you make a purchase from us online or in store Bloqed will remember your purchase history so we can make sure you are the first to find out about products people like you are buying, and products that will complement the ones you have already bought from us.

You can unsubscribe from Bloqed marketing communications at any time by clicking on the link found at the bottom of every marketing email, by updating your account preferences in "My Account" or by contacting us.

Please note that it may take up to 7 days for any changes to take effect.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

Bloqed may modify this privacy policy from time to time, so please review it regularly.

Any changes we may make to our privacy policy in the future will be posted on this page.
 
This privacy policy was last updated on 30 January 2019.