Bloqed wants you to be happy with your order: Please check the relevant section on this page and follow the instructions. However, please be aware that we can only accept your goods if they are returned in accordance with this policy.

Bloqed recommends customers check sizes carefully against the size chart before purchase.

Underwear, briefs, tailored or customized goods are non-returnable in accordance with Distance Selling and Sale of Goods Act regulations (UK). Also, headwear is not returnable.

Underwear may only be returned in original condition. For health and hygiene reasons we are unable to exchange or refund underwear unless tags are still in place and packaging remains in original and undamaged condition. Please ensure that briefs are tried on over your own underwear, we will not accept returns that have been damaged or worn.

Items with a seal tag will only be accepted where the seal tag remains attached and undamaged. Goods will not be accepted if they are returned in any other condition.

The goods must be returned unwashed, unworn with all labels and tags left attached. Bloqed asks that you try the garment when you are not wearing fragrance, deodorant or make-up to avoid leaving marks or scent. Goods will not be accepted if they are returned in any other condition.

If you are eligible, we can only process a refund with proof of purchase onto the original card used to pay for the goods. As long as you send the goods back to us in accordance with the Conditions of Return, Bloqed will refund your order within 28 days of receiving the goods.

If you are sensitive to the material fabric or any of the products used in the manufacturing process you should contact Bloqed who will endeavour to provide a sample of the material where appropriate prior to purchase.

 

Please note:
It is your responsibility for return freight costs and 'consignments freight-forward' will not be accepted.

Bloqed reserves the right to refuse returns outside the time limit if the garments are not in the same condition in which they were sent and/or if they do not comply with our return conditions. We may withhold reimbursement until we have received the goods.

The limit for returns is 14 days after receiving the item(s).

Returns may be subject to a 15% administration fee.