When paying for an order by card, your bank may withhold the order amount.

For purchases made with a debit card, it will be automatically unblocked within an estimated period of 6 to 9 days. For purchases made with a credit card, it will be automatically unblocked within a period of up to 30 days depending on the bank or financial institution.

This is a usual procedure by banks to ensure the transaction is viable. For this reason, they retain the amount in question from when the order is received until the charge is made by Bloqed. In some cases, the unblocking of the retention can overlap with the actual charging of the order. This incident is completely unrelated to Bloqed and is due to the existing operations between banks and card issuers. In these cases, we recommend that you contact your bank to expedite the release of the pre-authorisation.